It is said that only those companies, who own a stable and trouble-free product, can provide prompt and efficient after-sales support to their clients. Believing in the same philosophy, we have always striven to build a product that is user-friendly, stable and robust thereby minimising the necessity of after-sales support. No. of appreciation letters that we have received from our clients in this regard bear a testimony to the same.
We offer a comprehensive suite of services, at reasonable charges, to help our clients make best possible use of our products. All these services are offered by us as well as all our Principal Companies their responsible persons. The same are listed below:
After-Sales Services of Busy Business Accounting Software
Password Recovery
If you forget your password, you can get the same recovered from us. For that, you have to send us the backup of the data.
Data Recovery
If your data gets corrupted because of any reason like virus attack, media failure or sudden power failure etc., we can try recovering the same either fully or partially, though it is not guaranteed. Again, you have to send us the backup of your data.
Security Device Replacement
Security Devices like Dongle are covered under one year warranty against manufacturing defects from the date of purchase of software. After the expiry of warranty period, if a security device develops some fault because of any reason, the replacement of the same will be chargeable. For that, you have to return the faulty device to us along with the necessary replacement charges.
Upgrades / Updates Softftware
Upgrade / Updates of Busy Business Accoutning Software are as per companies (Busy Infotech Pvt. Ltd.) policies & pricing & Other products (Anti-Virus) updates direclty handled by respactive companies & their portals.
Customised Solutions
Offering Customised Invoice format, Custom Reports, Mobile App, Kart Manager (e-Portal Reconciliation), Loyality Point Solutions as per clients requirements and compliance with Busy Business Accounting Software.
Cloud Solutions
Offering Busy Business Accounting Software on Cloud, Server, Backup
Rental Plan for Software
Offering Rental Plan of Busy Business Accounting Software.
Support Telephone / Toll Free Numbers & their Email ID
Samay Solutions |
Paid line: 05224069029,4333163, 4333164
09369523136, 09369519619 |
Timing: 11.00 AM to 7.00 PM [Mon-Sat]
helpdesk.samaysolutions@gmail.com |
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Busy Infotech Pvt. Ltd. |
1800113232 |
support@busy.in |
Kaspersky |
0008000401097 |
Timing: 10.00 AM to 6.00 PM [Mon-Sat]
support.kaspersky.in |
Quick Heal |
18001237377 |
support@quickheal.com |
QH Guradian Net Secure |
8669667399 |
support@guardianav.co.in |
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Microsoft |
1800111100 |
support.microsoft.com |
K7 Computing |
18004190077 |
support@k7computing.com |
India Anti Virus (NPAV) |
9370458333.9325102020
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help@npav.net |
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